We hope this finds you all healthy and safe. We are pleased to announce our re-opening for routine eyecare on Monday May 11, 2020.
As a valued member of our Lake Erie Family Eyecare patient community, we appreciate the trust you place in us and want to inform you about how we are addressing the coronavirus (COVID-19) situation.
Please know that our office is following all recommended guidance from public health authorities, including best practices for hygiene, infection control and medical professional team health. We feel confident in our ability to continue seeing patients and providing primary care according to the tradition of quality care that you have come to expect and deserve.
Our highest priority is to keep all of our patients and staff as safe as possible.
The coronavirus spreads very easily. So, please call us before you come in for an appointment if you have any of these symptoms or risk factors:
- Cough AND or a fever of 100.4 or higher
- OR have shortness of breath
- OR have been someplace where the coronavirus is widespread in the past two weeks
- OR have had contact with someone diagnosed with COVID-19.
As a staff we will be wearing masks and request that you do as well for everyone’s safety and to limit the possibility of exposure. If you do not have a mask, we may be able to provide you with one while our supply lasts.
Please try to complete all necessary paperwork prior to your scheduled apt (can be found on our website..)
We are requesting that only scheduled patients enter the office ( including glasses selection and dispensing/adjustments to help practice social distancing and to keep foot traffic limited as much as possible (if the patient is a minor or requires the assistance of a caregiver, please limit this to one additional person if possible)
For contact lens orders, please call ahead for curbside pickup
We are excited to resume patient care and will continue to closely monitor events in our local community in order to continuously update our policies and protocols as a result of new information.
Thank you for your understanding and please know that we appreciate your trust. We hope you and your family are well and continue to stay healthy & safe during this time.
With kind regards,
Dr. Jennifer Felbinger and the Lake Erie Family Eyecare team.