Terms, Conditions & Office Policies

Effective Date: January 1, 2026

These Terms & Conditions outline the rules governing the use of our website and services. By using this website or scheduling services with Lake Erie Family Eye Care, you agree to these terms.

Appointment Policies:

Cancellation / No-Show Policy: A $35 no-show fee will be charged for:

• Missed appointments

• Appointments canceled with less than 24 hours’ notice
  
  

If you need to cancel or reschedule, please contact our office at least 24 hours in advance during business hours.

We understand emergencies may occur and will work with patients when a true medical or emergent situation arises. Please notify our office as soon as possible.

Contact Lens Reminder: If you wear contact lenses and would like your prescription updated, please wear your contact lenses to your exam appointment.

Payment & Insurance Policies

Accepted Payment Methods

• We accept credit cards for payment. A 4% credit card processing fee applies. This fee is charged directly by the credit card company and also applies to HSA cards. To avoid this fee, we also accept printed checks.

• Co-Pays All co-pays are due at the time of your exam.